My computer updated to Windows 10 and uninstalled my Autodesk 2012. Now when I try and reinstall it will not allow me to reactivate it says the serial number I entered is not valid. I have the serial number and product code. Can someone from Autodesk help me fix this.
Product Serial Number Autocad 2012
Most likely the history of this serial # has been used to upgrade to newer version (thus the invalid serial #). So its unlikely you will be able to activate this retired/unsupported version. In addition AutoCAD 2012 will have problems under WIndows 10. But you can use the chat option per this link New: Get an Activation Code and see if an Autodesk Agent will be able to assist you.
Your serial number and product key are on the outside of the product packaging, or in the Autodesk Upgrade Licensing Information email. The serial number must contain a three-digit prefix followed by an eight-digit number. The product key consists of five characters.
We already have a post with the new product keys for Autodesk 2014 products but, for those of you using earlier versions of the software, that post is completely irrelevant. In this post, you can find all product keys for Autodesk 2010, 2011, 2012 and 2013 products. Why are product keys so important you ask? They are required for installation of Autodesk products and are used to differentiate products that are both sold independently and as part of a product suite.
Hi'@ericr-ctf, did you @pendean's solution in this the thread above? The Activation and Registration team will be able to confirm your serial number. Please let us know if you have any other questions. Thanks!
I have exactly the same issue but with Autodesk CFD 2012. The serial number was on me. I had changed the mother board so now I need to generate new license file but when I go to licensing sector I receive the same info. I also need urgent solution and yes the link given above pointed on non existent page.
Note: For single-user subscriptions, you can usually sign in so that a serial number is not required. You may see a Stand-alone license type for 2017-2019 products, but a User License type for 2020 and later product versions.
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